Privacy Policy
Privacy Policy
This privacy policy describes how Velludi ("we", "us" or "our") collects, uses and shares personal information when you visit or make a purchase on velludi.com.
Information We Collect
When you visit our site, we automatically collect certain information about your device, including your browser, IP address and time zone. We also collect information about the products you view, the pages you visit and the search terms you use.
When you make a purchase, we collect the following personal information:
- First and last name
- Billing and shipping address
- Email address
- Phone number
- Payment information (handled securely through certified providers)
How We Use Your Information
We use the information collected to:
- Process and deliver your orders
- Send you order confirmations and shipping updates
- Respond to your questions and support requests
- Improve and optimise our site
- Send you promotional communications, if you have consented to receive them
Sharing of Information
We share your personal information with third parties only to the extent necessary to provide our services, for example with couriers for order delivery and with payment providers for transaction processing. We never sell your personal data to third parties.
Your Rights (GDPR)
In accordance with the General Data Protection Regulation (GDPR), you have the right to:
- Access your personal data
- Request the correction of inaccurate data
- Request the deletion of your data
- Object to the processing of your data
- Request the portability of your data
To exercise any of these rights, please contact us at info@Velludi.com.
Cookies
We use cookies to improve your browsing experience, analyse site traffic and personalise content. You can manage your cookie preferences in your browser settings.
Data Retention
We retain your personal data for as long as necessary to provide our services and to comply with applicable legal obligations.
Changes to This Policy
We may periodically update this privacy policy. We will notify you of any significant changes by publishing the new version on this page.
Contact Us
For any questions regarding this privacy policy, please do not hesitate to contact us:
Email: info@Velludi.com
Website: velludi.com